Terms of service
TERMS & CONDITIONS
Last updated: May 2026
Welcome to Studio Drop. The terms “we”, “us” and “our” refer to Studio Drop. These Terms & Conditions apply when you visit our website, browse our store, create an account, place an order or use any of our services.
By accessing or using our website, you agree to these Terms & Conditions, our Privacy Policy, Refund Policy and any other policies referenced on our website. If you do not agree with these terms, you should not use our website or services.
1. ACCESS AND ACCOUNT
You must be at least the age of majority in your country or region to use this website or place an order.
When creating an account or placing an order, you agree to provide accurate, current and complete information. You are responsible for keeping your account details secure and for all activity that takes place under your account.
2. OUR PRODUCTS
Studio Drop creates concept-led garments released through focused drops and selected product ranges.
We make every effort to display our products as accurately as possible. However, colours, textures, prints and garment appearance may vary slightly depending on your device screen, lighting, photography and production methods.
Product descriptions, prices, availability and details may be updated at any time without notice. We reserve the right to limit quantities, discontinue products or refuse orders where necessary.
Some Studio Drop products may be released in small batches. Availability may be limited and does not guarantee restock.
Some garments may require finishing, preparation or decoration after an order is placed. Where this applies, estimated preparation time will be shown on the product page or during checkout.
3. ORDERS
When you place an order, you are making an offer to purchase. Your order is only accepted once we confirm acceptance and payment has been processed.
Please review your order carefully before submitting it. We may not be able to change or cancel an order once it has started processing, preparation or dispatch.
If we need to refuse, cancel or amend an order, we will try to contact you using the email address, billing address or phone number provided at checkout.
Products purchased from Studio Drop are intended for personal use and not for commercial resale unless agreed by us in writing.
4. PRICES AND PAYMENT
Prices are shown in the currency displayed on our website and may change without notice.
The price charged will be the price shown at the time your order is placed, unless there has been an error. Prices may not include shipping, taxes, duties or import charges unless clearly stated.
You agree to provide accurate billing, payment and shipping information. By placing an order, you confirm that you are authorised to use the payment method provided.
5. SHIPPING AND DELIVERY
Shipping options, costs and estimated delivery times will be shown at checkout where applicable.
All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by courier networks, customs processing, incorrect delivery information provided by you, or events outside our control.
Some garments may require finishing, preparation or decoration before dispatch. Any preparation time is in addition to the delivery estimate shown at checkout.
If your order has not arrived within the expected timeframe, please contact us at info@studiodrop.co.uk with your order number.
6. RETURNS AND REFUNDS
Returns and refunds are handled in accordance with our Refund Policy, which can be viewed here:
Please read the Refund Policy before placing an order, especially where products are made-to-order, customised, personalised or specially finished.
7. INTELLECTUAL PROPERTY
All content on this website, including but not limited to logos, branding, text, product names, designs, images, graphics, photography, videos, layouts and artwork, belongs to Studio Drop or its licensors unless otherwise stated.
You may not copy, reproduce, modify, distribute, display, sell or use any part of our website, branding, product designs or content without our prior written permission.
Studio Drop names, logos, designs and slogans may not be used without our written consent.
8. THIRD-PARTY SERVICES AND LINKS
Our website may include services, tools, links or content provided by third parties, including payment providers, analytics tools, social media platforms and Shopify.
We are not responsible for third-party websites, services or content. If you choose to access third-party links or services, you do so at your own risk and should review their own terms and policies.
9. SHOPIFY
Studio Drop is powered by Shopify, which allows us to operate our online store and provide ecommerce services to you.
Any purchases you make from our store are made directly with Studio Drop. Shopify is not responsible for any sales, products, orders, issues, damages or losses relating to your purchase from Studio Drop.
10. PRIVACY
Personal information collected through our website is handled in accordance with our Privacy Policy, which can be viewed here:
By using our website, you acknowledge that you have read and understood our Privacy Policy.
11. USER FEEDBACK AND REVIEWS
If you submit feedback, reviews, comments, ideas, images or other content to Studio Drop, you confirm that you have the right to share that content.
You agree that we may use, display, reproduce or share feedback or reviews for business, marketing, website or promotional purposes, unless otherwise restricted by law.
You must not submit content that is unlawful, abusive, misleading, offensive, defamatory, infringing or harmful.
12. ERRORS AND INACCURACIES
Occasionally, our website may contain errors, inaccuracies or omissions relating to product descriptions, prices, promotions, availability, delivery times or other information.
We reserve the right to correct errors, update information, cancel orders or amend details at any time where necessary, including after an order has been placed.
13. PROHIBITED USES
You agree not to use our website or services for any unlawful, harmful, abusive, fraudulent or unauthorised purpose.
You must not attempt to interfere with the security, operation or performance of our website, upload malicious code, scrape content, copy designs, collect personal data from others, or use the website in a way that may harm Studio Drop, Shopify or other users.
We reserve the right to suspend, restrict or terminate access to our website or services if we believe these Terms & Conditions have been breached.
14. LIMITATION OF LIABILITY
Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so.
To the fullest extent permitted by law, Studio Drop shall not be liable for indirect, incidental, special or consequential loss, loss of profit, loss of revenue, loss of data or similar damages arising from your use of our website, services or products.
Our website and services are provided on an “as available” basis. We do not guarantee that the website will always be uninterrupted, secure, error-free or available at all times.
15. INDEMNITY
You agree to indemnify and hold Studio Drop harmless from any claims, losses, damages, liabilities or expenses arising from your breach of these Terms & Conditions, misuse of our website or violation of any law or third-party rights.
16. TERMINATION
We may suspend or terminate your access to our website or services at any time if we believe you have breached these Terms & Conditions or used our website inappropriately.
Any obligations or rights that should reasonably continue after termination will remain in effect.
17. GOVERNING LAW
These Terms & Conditions and any separate agreements relating to our services shall be governed by and interpreted in accordance with the laws of England and Wales.
You and Studio Drop agree that the courts of England and Wales shall have jurisdiction, except where applicable consumer protection laws provide otherwise.
18. CHANGES TO THESE TERMS
We may update or amend these Terms & Conditions from time to time. The latest version will always be available on this page.
Your continued use of our website after changes are posted means you accept the updated Terms & Conditions.
19. CONTACT INFORMATION
Questions about these Terms & Conditions should be sent to us at:
Studio Drop
Email: info@studiodrop.co.uk